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Careers at Design Quest - Giftshop Retail Associate

THE GIFT SHOP - Retail Sales Associate

Our museum-style gift shop has been an integral part of Design Quest since the day we opened in 1972. The quest for excellence, in form and function, has been our guiding principle for fifty years. Because our staff stays with us for many years, new career opportunities do not occur very often.

Now, here is for the first time in 15 years, an opportunity to work part time in an enlightened environment, interacting with our very pleasant customer base.

Design Quest is a family-owned business; small enough to offer the attention and friendly warmth you want, but large enough to provide a professional environment with top pay and excellent benefits. Design Quest is open Monday through Saturday 10:00 am to 6:00 pm. Saturdays are required during the holiday season.


  • Greet, assist, and follow up with customers in the store, on phone, and via email
  • Update inventory pricing in store system and print and tag products
  • Set up merchandise displays and design vignettes in gift shop
  • Enter sales, returns, and layaways using a in-store POS system
  • General gift shop/entryway maintenance - includes light cleaning and stocking of work materials
  • Pack and process online web orders


  • Customer Service / Excellent Communication skills
  • Friendly personality / Team player
  • Comfortable using computers
  • Attention to detail
  • Ability to read price lists and do basic math calculations using a calculator
  • Flexible - Can handle a variety of tasks throughout the day


  • Creative and Innovative Merchandising ideas
  • Social Networking experience
  • Previous Experience working in retail or customer service

Hours & Pay:

We offer competitive hourly pay with additional opportunities to earn bonuses.


Part-Time Associate:

  • Generous Associate discount
  • Flexible Schedule
  • Profit sharing after 3-months employment

Please fill out a Employment Application or send your resume and cover letter to info@designquest.biz. You can also send printed and signed application materials to 4181 28th St. SE, Grand Rapids, MI 49512. Or stop by the store and fill out an application in person.

For more information contact us at: info@designquest.biz